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Hosted PBX - Feature Codes

Hosted PBX - the feature codes   (the so called * codes)
Use the * codes below to control the call forwarding and voicemail settings of your Hosted PBX extensions.

They need to be entered from the extension (on that specific IP Phone) you wish to enter the feature code(s).

Any questions? Just email them to support@xeloq.com .


Code         Action                     Description   

*72             Call Forward All      Activate call forwarding for all incoming calls / unconditional  
                                                  *72*0031238745214 (activates Call Forwarding to number 
                                                  0031238745214) 
*73             Call Forward All      De-activate call forwarding for all incoming calls / unconditional 
*75             Set CallerID            *75*02389xxxxxx  (example to set outgoing CLI)
*76             Remove CallerID    Remove CLI; it shows nothing anymore
*78             DND Activate          Do not Disturb setting; Activate
*79             DND Deactivate      Do not Disturb setting; De-activate
*97             My Voicemail           Go directly to your voicemail on your OWN handset / IP phone 
                                                   (enter password) and change welcome message / listen
*98             Dial Voicemail          Dial into your voicemail from another Hosted PBX extension 
                                                   (enter password) and change welcome message / listen

 
*99*0031     Localize PSTN dial-out number from your phone (setting your CLI).
                    Put here the country code so you only have to dial the area-code plus number to
                    dial out.  
                    Example:   put *99*0031. In this example the Country Code is 31.  
                    To reach the number 0031238744521 you now can dial 0238744521 like you are used to
                    with your traditional Telco. 
 
*9996          Echo test               Anything you say will be repeated back to you to test the latency
 



Note on Voice Mail: 
The forwarding to Voice mail (to email) is currently set by our support-department if you have chosen to have non answered calls to be forwarded to your voicemail box (this is done at setup of your Hosted PBX).

This can be overruled by any the call-forward settings mentioned above.

Simply put: if you have setup Voicemail to email on and you choose to have a call forwarding to any other number, the voicemail recording will be overruled.

When you de-activate the Call Forwarding again, non answered calls will flow to voice mail again.